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Come gestire una crisi sui social media: consigli pratici

Il Marketing di Webstart, Social Media Marketing

La gestione delle crisi sui social media richiede identificazione tempestiva, risposte trasparenti e comunicazione aperta con il pubblico. Esempi efficaci dimostrano l'importanza della prontezza e dell'empatia, mentre risposte inefficaci possono danneggiare la reputazione aziendale.

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